Shipping Policy

This approach is pertinent to homegrown France. This approach is intended to guarantee that you are obviously mindful of our transportation strategies and systems. By requesting from this store you acknowledge the strategies contained thus.

 1.SHIPPING COST AND TAX:

FREE Shipping 

All prices and figures are listed in EUR

We Do Not Charge Any Membership

2.WILL I BE CHARGED VAT TAXES?

Items shipping internationally from the US are shipped DDU (Delivered Duty Unpaid) and we do not collect VAT (Value Added Taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package.

 Depending on the receiving country, your package may incur local customs or VAT charges. We recommend contacting your local customs office for more information regarding your country's customs policies.

3.TRANSIT, HANDLING & ORDER CUT-OFF TIME DOMESTICALLY:

In general, domestic shipments are in transit for 3 To 4 days (Monday to Friday). Order cut-off time will be 5:00 PM (GMT+1:00) Central European Standard Time (Paris). Domestic order Handling time is 1-2 business days (Monday to Friday).

 4.Delivery Terms:

We use UPS Shipping to deliver the product. 

5.CHANGE OF ADDRESS:

We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at  support@staresso.store.com or Text us at +337 57 13 97 75

6.Cancellations:

 If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy

7.Parcels Damaged In Transit:

If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.